Water Softening

What is soft water?

Soft water is free from hardness minerals (primarily calcium, magnesium and iron). Soft water protects equipment and fixtures from the damaging effects of hard water. Soft water also greatly increases cleaning, laundering, and dish washing results. See Kinetico’s range of commercial water softeners

What are the benefits of treating or softening my water?

Benefits of treated water vary with type of treatment. Clean, soft water makes cleaning easier, improves the efficiency and lifetime of water-using appliances and minimizes scaling or staining on your plumbing and fixtures.

See more benefits for your industry: Restaurant & Food Service | Hospitality | Specialty Applications

Does a water softener add salt to water to make it soft?

No. Salt does not make water soft; however, the salt in the brine tank of a water softener is used to regenerate the resin beads in your water softener. Water is softened in a process called ion exchange, where the resin in your softener replaces calcium and magnesium ions with sodium ions.

See what a Kinetico commercial water softener can do for your business here.  

What type of salt should I use in my water softener?

There are three major types of salt on the market today: rock salt, solar salt (crystals) and evaporated salt. Do not use rock salt or solar salt in your water softener. Use evaporated salt in the form of compacted pellets, cubes, or blocks as your system requires. This is the purest type of salt, with sodium chloride content ranging from 99.6% to 99.99% and very little foreign particulate. Using lesser grades of salt can lead to unnecessary service and maintenance issues.

See what a properly functioning water softener can do for your business here.

Do you offer a salt-free water softener?

Kinetico has a wide variety of commercial water treatment options, such as the saltless Scale Reduction System (SRS) or Reverse Osmosis (RO) Systems. Get your water tested by a Kinetico water expert to determine the water system that will best suit your needs.

See our full range of commercial water treatment products

Get more information about the benefits of water treatment in your industry here: Restaurant & Food Service | Hospitality | Specialty Applications

Water Treatment

Doesn't soft water corrode piping?

No; this has been proven to be false. Hard water softened by ion exchange is not the same as naturally soft water. Naturally soft waters are often low in pH (acidic) or totally dissolved solids and can be naturally corrosive. See Kinetico’s range of commercial water softeners.

What size water treatment system do I need for my business?

There are many factors that determine the size and type of system that will best suit your business, such as water quality, existing plumbing and demand.  

Schedule a site survey and free water test with a Kinetico water expert today. 

How is Kinetico different than other water treatment product manufacturers?

For more than 40 years, Kinetico has manufactured innovative, reliable, efficient water treatment systems and we’ve earned our place as an industry leader. By partnering with you to develop a solution tailored to your exact needs, we help you meet environmental regulations, exceed performance expectations and satisfy your demand for clean water.

Contact Kinetico today to schedule a free water test, request a quote or ask us about our water treatment solutions.

My Kinetico water softener or treatment system needs service. Whom should I call for service and what will they need to know about my system?

If your Kinetico commercial water treatment equipment needs service, please contact us to locate an authorized Kinetico commercial service technician in your area.

The service technician will likely ask you the following questions to diagnose what is happening with your softener:
 Is there salt in your brine tank?
 Is your system in bypass mode?
 Is your softener taking longer than the normal to regenerate?
 Are you using substantially more or less salt than usual?
 Is your water pressure lower than usual?
 Is water leaking from the system?
 Has your incoming water quality changed since the Kinetico equipment was first installed?