Cathy J

Cathy J

I am a biologist, chemist and water expert. I work in the water lab at Kinetico, testing extreme problem water to determine the type and size of equipment necessary to properly and thoroughly treat it. During my eight years at Kinetico and seven years as a Volatile Organic Compounds (VOC) Analyst at an EPA certified environmental lab, I’ve encountered some nasty water. I’ve seen water so brown due to lignin that it looked like strong tea and water so high in iron that it could have been tomato soup. Not to mention, smelly water like rotten eggs from hydrogen sulfide gas. The good news is, as terrible as some water is, about 80-90% can be made usable and drinkable with the right treatment. This fact continues to fascinate me daily. Of all the different types of water problems that I encounter there are ways to make it clear, clean and safe to drink. With all the interesting chemical quirks of water, my job is never boring or mundane.

In addition to my biology and chemistry degrees, I am also a certified CHO (Chemical Hygiene Officer), a member of the ACS (American Chemical Society) and a Certified Water Specialist, level six, through the WQA (Water Quality Association).

In my blog, I will be writing about common water issues and chemical reactions with the biological facts and chemistry data to back up my findings.

What is hard water, and how does hardness affect my home?

by Cathy J Published 10.15.2013

Most homes have hard water, whether it is supplied by a private well or a municipality. Although hard water is comprised of naturally occurring minerals and is not known to be harmful to humans or animals, it has the potential to cause damage to skin, hair, water using appliances and plumbing.

Pure water is the universal solvent. It is tasteless, odorless and colorless but as it makes its way through soil and rock, it dissolves minerals and holds them in solution.  The two most common minerals that make water hard are calcium (Ca) and magnesium (Mg). The higher the calcium and magnesium content of the water, the higher the hardness level.

Hardness is measured in grains per gallon (gpg). Water with a range of 1.0–3.5 gpg is slightly hard. Conversely, water that is more than 10.5 gpg is classified as very hard. However, even small amounts of hardness in a water supply can be detrimental.

Water Hardness Scale (grains per gallon)
Less than 1Soft
1.0–3.5Slightly Hard
3.5–7.0Moderately Hard
Greater than 10.5Very Hard

A white film or spots on shower doors, glassware or fixtures may indicate hardness. The film may also be left on skin and hair after bathing, resulting in dryness and the use of extra hair products and lotions. Additionally, hard water can leave mineral deposits in pipes and water using appliances. This is apparent when the flow of water is decreased or when appliances become inefficient or need multiple repairs. According to the Water Quality Association, a consumer's water heating costs could increase as a result of hard water. When hard water is heated, the minerals can precipitate and form scale. This scale build-up forms an insulating barrier between the heating element and the water to heated.

Hardness also has an effect on soaps and detergents. The cleaning properties of detergents and the amount of suds produced are diminished. Calcium and magnesium ions actually react with soaps and detergents to create “soap curd”, sometimes called “soap scum”. Soap curd reduces the life of clothing and makes them look gray or faded.

Hard water is treated several ways. The most common household method involves ion exchange which occurs when the positively charged calcium and magnesium ions are exchanged for sodium ions in a water softener. This process is explained in more detail in the video, How a Water Softener Works. One disadvantage of ion exchange is that sodium is introduced into the water supply. Consumers on a sodium restricted diet need to count this as part of their daily intake if drinking softened water.

Water may also be softened with chemical precipitation. This process involves imparting lime in the water supply to raise the pH. When the pH level is high enough some hardness compounds will precipitate and can be filtered out. With chemical precipitation, the amount of hardness in the water will be reduced but not completely removed. The water may also be cloudy and the precipitate can cause build up.

Silica in the Water Supply

by Cathy J Published 5.30.2013

A common concern among homeowners is the appearance of a white film on water using appliances and fixtures and etching of glassware. Most often, the culprit is calcium and magnesium, otherwise known as hardness, which can easily be treated with ion exchange. But in some cases, even with this type of treatment, the film and etching problems persist. It could be silica.

Silicon dioxide or silica (SiO2) is an oxide of the element silicon which is the second most abundant element found on earth. Silica is present in all natural water supplies in some form. Additionally, many foods such as, strawberries, avocados, onions, root vegetables, wheat and oats contain silica. And, it can found in nature as sand, sandstone, quartz, flint, agate or granite. Being a hard, glassy substance on its own, silica is commonly used to make glass. Windows, bottles, glassware and even optical fibers for telecommunications are all products of silica as are some ceramics, abrasives and concrete. Some studies indicate that silica has health benefits. It is needed for bone, cartilage, hair and nail growth and is an ingredient in many multi-vitamins and dietary supplements. Other studies show the contrary, however; silica has no nutritional value. In either case, it does not appear that silica is harmful to the human body if ingested in small quantities and is unregulated by the EPA.

Water among other things that contain silica, such as onions and sand

In a water supply, silica can exist in a dissolved, particulate or colloidal form. A colloid is a very fine suspended particle which does not settle readily. In high enough concentrations, silica has a tendency to form scale deposits. This is especially true in high temperature boiler applications and in the power generation field where silica can deposit on turbine heads.

Treatment for silica depends on the form it’s in. In the particulate form, silica can be removed by simple filtration. The colloidal form may require chemical addition such as magnesium salts followed by filtration or reverse osmosis (RO). In the dissolved form, RO and anion exchange work well, however anion exchange is not generally practiced in domestic applications as it requires caustic soda to strip the silica back off. Needless to say, silica removal is not as easy as it appears.

If you suspect that silica is present in your household water supply, it is always best to contact a water professional for an evaluation. An easy way to test if scaling might be silica is to wipe the affected area with white vinegar. If the vinegar removes the scale or film, it is most likely hardness causing the problem. If the vinegar does not clean the scale or film, it could be silica.

Contact Cathy J.

Hydrogen Sulfide in Well Water

by Cathy J Published 10.20.2012

“My water smells like rotten eggs.” This is a very common complaint from many homeowners but one that may be easily explained. Hydrogen sulfide, a compound that is widely known for its distinct rotten egg or sulfur odor could be the culprit. This colorless, flammable gas occurs naturally in gases from swamps and stagnant pools of water, volcanoes, hot springs or crude petroleum. H2S is also a waste product of many industrial processes and from municpal sewers and sewage treatment plants. The production of H2S is due to a process called anaerobic digestion, a breakdown of organic matter in the absence of oxygen.  A shower spraying rotten eggs into a bathtub

In well water supplies, H2S is commonly formed by sulfate reducing bacteria. Well water naturally contains minerals of sulfate picked up from soil and rock formations. Sulfur reducing bacteria can change sulfates in the water to hydrogen sulfide gas. In other cases, hydrogen sulfide in well water can be caused simply by the decay of organic matter.

The human sense of smell can detect H2S in concentrations as low as 0.5 ppb (parts per billion). In addition to the odor, the taste of the water may also be affected. If left untreated, H2S can corrode steel, stainless steel and copper pipes. It can also tarnish silver and leave yellow or black stains on bathroom fixtures. While the amount of H2S typically found in most household water supplies is not high enough to pose serious health risks, slight nausea can occur due to the foul odor.

There are several options to treat H2S in a water supply. Trace amounts of the gas can be handled by activated carbon. If you have low to moderate amounts of H2S in your water, the gas can be converted to elemental sulfur and then filtered out by using an oxidizing filter. High amounts of H2S may require more advanced treatment.

It is important to note, if the rotten egg smell is only present in the hot water, not in the cold water, chances are the problem lies in the hot water heater. All hot water tanks have an anode rod, which is in place to prevent corrosion of the tank. However, if anaerobic bacteria are present in the water, they can use the electrons produced by the corrosion of the anode rod as an energy source to produce H2S. One simple fix is to switch out the anode rod in the tank. Check with a reputable dealer for replacement anode types to ensure you keep the warranty intact. Turning the temperature up on the hot water tank for a short period of time to kill the bacteria may help. But, remember to turn the temperature back down and drain the tank, otherwise scalding may occur. Shock chlorination of a private well is a temporary solution as well. Although these fixes can reduce the odor problem, they aren’t permanent.

If you suspect you have H2S in your water, it is best to contact a water professional for further on-site testing and precise treatment solutions.

Contact Cathy J.

Why are boil water alerts so important?

by Cathy J Published 6.8.2012

A boil water alert (BWA) is issued when there is a threat of disease causing microorganisms such as Giardia lamblia and Cryptosporidium eDrinking Cautionntering a water system. Contamination can be caused by several different factors, most commonly due to water main breaks or severe flooding which might allow the possibility of foreign substances to enter the water system.  In less common instances a BWA can be issued when there is a significant change in the turbidity reading. A BWA is issued after careful consideration among representatives from public health, regulatory agencies and municipal departments. 

When there is a BWA, it will be broadcast on the local news (radio, television, web) with instructions on what to do and how long it will last. 

The best way to make sure your water is safe for drinking, cooking or brushing your teeth is to boil your water.  To effectively kill the disease causing organisms, boil the water for at least one to five minutes.  Allow water to cool before use.  The water will taste “flat” but will be safe to use.  If you are unable to boil your water, you can use bleach or iodine.  Bleach will kill some, but not all, types of disease-causing organisms that may be in the water.  Add 1/8 teaspoon of regular, unscented, liquid household bleach for each gallon of water, stir it well and let it stand for 30 minutes before you use it. Store disinfected or boiled water in clean, air-tight containers with covers in the refrigerator. 

Hot (not boiled) soapy water will be sufficient for dishwashing and surface cleaning.  As a precaution, add one tablespoon of bleach per gallon. Unless specifically list in the BWA, laundry water and water for showering does not need to be treated.

Boil alerts are mostly for city and community water supplies.  If you have a well, you would want to boil your water after severe flooding or if your well pressure drops to almost non-existent (indicating a potential problem).  After correcting the problem or when the water recedes, it is recommended that you have your water tested by your local EPA certified laboratory to make sure it is safe to drink.

For a list of local certified laboratories or more information on safe drinking water, a very informative, reliable source is the EPA. 


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Water: Understand it, Value it, Respect it. Learn more about life’s most vital resource.

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